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Really listen; not to answer or fix, but to understand. Stephen Covey already wrote about it in 1989 in his book 'The 7 Habits of highly effective people'. The fifth habit is: First to understand, then to be understood. This is a visual representation of the five levels of listening described by Covey.

Click here for the visual representation of the 7 propertiesandhere for the 8th property. 

5 Levels of Listening - Stephen Covey - download link

  • 7016 x 4961 px | 300dpi | JPG

  • readherethe terms and conditions for the use of the visual.

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